Refund Policy
At DivinIQ, customer satisfaction is our priority. Please read our refund and return policy carefully.
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Return Eligibility
Returns are accepted only for damaged or incorrect products received.
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Return Request
Customers must raise a return request within 48 hours of delivery.
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Refund Process
Approved refunds are processed within 5-7 business days.
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Non-Returnable Items
Customized, energized, or astrology-specific items are non-refundable.
Important Refund Information
- Products must be unused and returned in original packaging.
- Refunds will be credited to the original payment method.
- Shipping charges are non-refundable unless the error is from our side.
- Damaged product proof may be required for verification.
- DivinIQ reserves the right to reject invalid refund requests.
- For assistance, please contact our support team before initiating returns.
